Terms of service

Terms & Conditions – IrisVastram

Welcome to IrisVastram! These Terms & Conditions outline the rules and regulations for using our website and purchasing our products. By accessing our website or placing an order, you agree to these terms. Please read them carefully before making a purchase.

1. Website Usage

The content on this website is provided for general information and shopping purposes and may be updated from time to time.
You agree not to misuse our website, interfere with its operation, or use it for any unlawful purpose.
Unauthorized use of this website may result in legal action in accordance with applicable law.
We strive to maintain accurate and accessible website content but cannot guarantee uninterrupted or error-free access at all times.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, sizes, colours, and availability are accurate.
Actual product colours may vary slightly depending on screen settings, lighting, and device displays.
We reserve the right to correct genuine errors in product descriptions, pricing, or availability.
Product availability may change without prior notice.

3. Order Acceptance & Cancellation

All orders placed through our website are subject to acceptance, stock availability, and successful payment verification where applicable.
We reserve the right to cancel an order in cases such as stock unavailability, genuine pricing or listing errors, suspected fraud, or other valid reasons permitted by applicable law.
If an order is cancelled after payment has been received, any refund due will be processed through the applicable refund method.
Customers may request cancellation in accordance with our published Cancellation, Return & Refund Policy.
Order confirmation does not guarantee acceptance if a genuine issue affecting fulfilment is subsequently identified.

4. Pricing & Payment

All prices are displayed in Indian Rupees (INR).
Applicable taxes and any additional charges will be disclosed as required by law.
Payments must be completed using the payment methods available at checkout, including prepaid payment options and Cash on Delivery (COD), where available.
Online payments are processed through third-party payment providers. IrisVastram does not store complete payment-card details on its own servers.
Orders may be subject to payment verification before processing or dispatch.
Any applicable cancellation charges, refund deductions, or other fees will be disclosed and applied only where permitted by applicable law.

5. Shipping & Delivery

Orders are processed and shipped according to the timelines specified on our website or in our shipping policy.
Estimated delivery times may vary depending on the delivery address, courier availability, weather, operational disruptions, and other circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping details and a reachable contact number.
IrisVastram cannot guarantee a particular delivery date unless expressly confirmed.
Please contact our support team if you experience a delivery issue or receive an incorrect or damaged product.

6. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our published Refund & Return Policy.
Customers should review the eligibility requirements and applicable timelines before placing an order.
Manufacturing defects, incorrect items, and other eligible issues must be reported within the applicable timeframe specified in our policy.
Any permitted refund deductions or return shipping charges will be handled in accordance with the published policy and applicable law.

7. Intellectual Property

Unless otherwise stated, the content of this website, including original text, graphics, logos, website design, and other materials, is owned by or licensed to IrisVastram.
You may not reproduce, distribute, modify, or commercially exploit our protected content without prior written permission, except as permitted by applicable law.
All third-party trademarks, product names, and other intellectual property remain the property of their respective owners.

8. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website or place an order.

By using our website, you acknowledge that you have reviewed our Privacy Policy. Personal information will be handled in accordance with applicable data protection and privacy laws.

9. Limitation of Liability

IrisVastram will make reasonable efforts to provide a reliable shopping experience and fulfil accepted orders.
Nothing in these terms excludes or limits any consumer rights or liability that cannot lawfully be excluded or limited under applicable law.
To the extent permitted by law, IrisVastram will not be responsible for losses arising from circumstances beyond its reasonable control, including third-party service interruptions or courier delays.

10. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of this website or the purchase of our products shall be handled by the competent courts having jurisdiction under applicable Indian law. Nothing in these terms limits any rights consumers may have to approach an appropriate consumer dispute redressal forum.

11. Changes to Terms & Conditions

IrisVastram reserves the right to update or modify these Terms & Conditions from time to time.

Updated terms will be published on this page with the revised effective date, where appropriate. Changes will apply as permitted by applicable law. We encourage customers to review this page periodically.